Privacy Policy

Last Updated: October 14, 2025

📋 This Privacy Policy applies specifically to customers using the DonyaDiscount platform to purchase offers and access discounts.

At DonyaDiscount, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform as a customer.

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Information We Collect from Customers

1.1 Account Information

  • Personal Details: Name, email address or phone number
  • Account Credentials: Password (encrypted and hashed)
  • Profile Preferences: Favorite offers, saved businesses, notification settings

1.2 Transaction Information

  • Purchase History: Offers bought, amounts paid, redemption status
  • Payment Methods: Credit card information (processed securely by Stripe)
  • Order Details: Offer information, business details, QR codes

1.3 Usage Information

  • Device Information: IP address, browser type, operating system
  • Platform Activity: Pages viewed, offers clicked, search queries
  • Location Data: Approximate location (with permission) for nearby business recommendations
  • Cookies: See our Cookie Policy

1.4 Third-Party Information

  • Google OAuth: Basic profile information if you sign up with Google
  • Payment Processor: Transaction confirmations from Stripe

2. How We Use Your Customer Information

We use your information to:

  • Create and manage your customer account
  • Process offer purchases and send confirmations
  • Generate QR codes for offer redemption
  • Show you personalized offers and recommendations
  • Send transactional emails (order confirmations, account updates)
  • Provide customer support and resolve issues
  • Prevent fraud and unauthorized purchases
  • Improve platform features and user experience
  • Send marketing offers (with your consent)
  • Comply with legal and tax obligations

3. How We Share Your Customer Information

3.1 With Businesses: When you purchase a offer, we share only your name and offer details with the business for redemption purposes. We do NOT share your email, phone, or payment information.

3.2 Service Providers: We share information with trusted third parties who help us operate:

  • Stripe: Payment processing (they never see your full card details)
  • Email Service: Transactional and marketing emails
  • Cloud Hosting: Secure data storage
  • Analytics: Anonymous usage statistics

3.3 Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.

3.4 Never Shared: We never sell your personal information to third parties for marketing purposes.

4. Your Privacy Rights as a Customer

Under Canadian law, you have the right to:

  • Access: Request a copy of all personal information we have about you
  • Correction: Update or correct any inaccurate information
  • Deletion: Request deletion of your account and data (subject to legal obligations)
  • Data Portability: Receive your purchase history in a downloadable format
  • Marketing Opt-out: Unsubscribe from promotional emails anytime
  • Account Closure: Close your account and delete associated data

To exercise these rights, contact us at privacy@donyadiscount.com

5. Protecting Your Customer Data

We implement industry-standard security measures:

  • SSL/TLS encryption for all data transmission
  • Encrypted storage of sensitive information
  • Secure password hashing (we never see your actual password)
  • PCI-DSS compliant payment processing via Stripe
  • Regular security audits and updates
  • Access controls and employee training

6. Marketing Communications

With your consent, we may send you:

  • New discount offers and deals
  • Business announcements in your area
  • Platform updates and new features
  • Newsletters with money-saving tips

You can opt-out anytime by clicking "unsubscribe" in emails or updating your account preferences.

Customer Privacy Support

For privacy-related questions or to exercise your rights:

Customer Support: support@donyadiscount.com

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